Customer Service

For inquiries regarding our products, please contact us here.

Inquiries about Industrial Robots

*Please read "Precautions Before Contacting Us" below before contacting us.

Inquiry form

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Other Contact Methods

TEL: 81-(0)3-3509-0270
Business hours: 8:45 am to 5:30 pm (closed on weekends, national holidays, and corporate holidays)
FAX number: 81-(0)3-3509-0335
Address: Control System Sales Department, Shibaura Machine Co., Ltd.
2-2-2, Uchisaiwai-cho, Chiyoda-ku, Tokyo, 100-8503

Contact Information

Contact regarding sales

Control System Sales Department,
Tokyo Headquarters
Fukoku Seimei Bldg., 2-2-2, Uchisaiwai-cho, Chiyoda-ku, Tokyo, 100-8503
TEL: 81-(0)3-3509-0270 FAX: 81-(0)3-3509-0335
Control System Sales Department,
Numazu Plant
840 Shimotogari, Nagaizumi-cho, Sunto-gun Shizuoka-ken 411-8730
TEL: 81-(0)55-926-5032 FAX: 81-(0)55-925-6527
Control System Sales Department,
Chubu Branch
5 -307, Kamiyashiro, Meito-ku, Nagoya-shi, Aichi-ken 465-0025
TEL: 81-(0)52-702-7811 FAX: 81-(0)52-702-1141
Control System Sales Department,
Kansai Branch
3-14-8 Hishie,Higashiosaka-shi, Osaka-fu 578-0984
TEL: 81-(0)72-947-0407 FAX: 81-(0)72-947-0408
SHANGHAI SHIBAURA MACHINE CO., LTD. 4788, Jin Du Road, Xinzhuang Industry Zone, Shanghai, 201108
PEOPLE'S REPUBLIC OF CHINA
TEL: 86-(0)21-5442-0606
SHIBAURA MACHINE INDUSTRIAL ROBOT EXCLUSIVE DISTRIBUTOR
Shen Zhen Hiker Technology Co.,Ltd
Room 503-506, block B, Yang Guang Ke Chuang Center, Nanxin Road, Nanshan District, Shenzhen, China
TEL: 86-(0)755-2656-5459 URL : www.hikertech.com.cn
SHIBAURA MACHINE INDUSTRIAL ROBOT EXCLUSIVE DISTRIBUTOR
Suzhou Hiker Intelligent Equipment Co., Ltd.
1403, Shihu Jingling Plaza, No.88 South XiJiang Road, Wuzhong District, Suzhou, Jiangsu, China
TEL: 86-(0)512-6879‐1959 URL : www.hikertech.com.cn
SHIBAURA MACHINE VIETNAM COMPANY LIMITED HEAD OFFICE (Hanoi)
2nd Floor, VIT Tower, No. 519,Kim Ma Street, Ngoc Khanh Ward, Ba Dinh District,Hanoi, VIETNAM
TEL [84]-(0)24-2220-8700, 8701 FAX [84]-(0)24-2220-8702
HO CHI MINH OFFICE(HO CHI MINH)
3rd Floor, Unit 3.1A, E-Town Building, 364 Cong Hoa Street, Ward 13, Tan Binh District, Ho Chi Minh City, VIETNAM
TEL [84]-(0)28-3810-8658 FAX [84]-(0)28-3810-8657

Contact points for service

Service Division, Engineering Department, Toei Electric Co., Ltd.
Headquarters 131, Matsumoto, Mishima-shi, Shizuoka 411-8510
TEL: 81-(0)55-977-0125 FAX: 81-(0)55-977-3744
North Kanto Service Station 2-9-12, Shibanakada, Kawaguchi-shi, Saitama 333-0847
TEL: 81-(0)48-494-0659 FAX: 81-(0)48-494-1784
Kansai Service Station 3-14-8 Hishie,Higashiosaka-shi, Osaka-fu 578-0984
TEL: 81-(0)72-962-1331 FAX: 81-(0)72-962-1332

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